Westgate Resorts is a timeshare company that has been around for over three decades, offering vacation experiences in some of the most sought-after destinations across America. The resort chain boasts 28 locations spread across the United States, from the sunny beaches of Florida to the snowy peaks of Utah. However, like any other business, Westgate Resorts has its share of positive and negative reviews.
Many visitors have praised Westgate Resorts for their exceptional customer service. Staff members are often described as friendly, professional and willing to go above and beyond to ensure guests have an enjoyable stay. The accommodations also receive high marks for cleanliness and comfort with fully equipped kitchens, spacious living areas and comfortable beds being standard features in most units.
Another aspect that stands out in positive Westgate reviews is the range of amenities offered by Westgate Resorts. Most locations feature multiple swimming pools, fitness centers, restaurants and bars onsite along with various recreational activities such as golfing or skiing depending on the location.
However, it’s not all sunshine at Westgate Resorts according to some visitors’ accounts. One common complaint among disgruntled guests revolves around sales presentations for timeshares which they felt were overly aggressive or misleading. Some visitors claim they were pressured into attending these presentations under false pretenses or felt harassed by persistent sales pitches during their stay.
Another area where Westgate seems to fall short is in its cancellation policies which many customers describe as rigid and unforgiving. There are numerous reports from people who had difficulty cancelling reservations due to unforeseen circumstances without losing significant amounts of money.
In terms of accommodation quality, while many guests praise their units there are others who report maintenance issues or outdated decor which detracted from their overall experience.
So what’s the truth about Westgate Resorts? Like any large hospitality company it appears there’s a mix bag – plenty of satisfied customers who enjoyed their stays but also those who encountered issues that impacted negatively on their vacations.
It’s important when considering a stay at Westgate Resorts, or indeed any vacation property, to do your research. Read reviews from multiple sources, understand the terms and conditions of your booking and don’t hesitate to ask questions before making a commitment.
In conclusion, Westgate Resorts has its strengths in customer service, quality accommodations and extensive amenities; but potential guests should be aware of the timeshare sales tactics employed and rigid cancellation policies. As always with travel planning, knowledge is power – understanding what you’re signing up for can go a long way in ensuring a positive vacation experience.
